Legal Notice

1. Website and Business Information

Website Name: Tidovra

Official Website: https://tidovra.com

Legal Operating Entity: CLEANIC CLEANING EQUIPMENT LIMITED

Business Registration Certificate No.: 08367135-000-04-26-3

Nature of Business: EQUIPMENT & MATERIALS SUPPLIES

Business Address:

RM 1205 12/F CHEUNG FUNG IND BLDG
23-39 PAK TIN PAR ST
TSUEN WAN NT
HONG KONG

Customer Service Email: service@tidovra.com

2. Website Operation

Tidovra is an online retail brand operated by CLEANIC CLEANING EQUIPMENT LIMITED.

CLEANIC CLEANING EQUIPMENT LIMITED is the legal business entity responsible for operating tidovra.com and for the retail transactions conducted through this website.

The Tidovra brand name identifies our online retail store and its curated selection of household cleaning and home care products.

3. Business Activities

Tidovra offers household cleaning tools, floor care accessories, dust removal products, garment care tools, pet hair removal accessories, and related household essentials.

Product information, prices, availability, shipping arrangements, and applicable charges are provided through our website.

4. Order Fulfillment and Customer Responsibility

CLEANIC CLEANING EQUIPMENT LIMITED is responsible for its contractual obligations to customers who place orders through tidovra.com.

We may engage third-party suppliers, warehouses, delivery companies, and fulfillment service providers to assist with order processing and shipping.

These arrangements do not remove our obligations as the seller under applicable law.

5. Intellectual Property

Original website content, including text, graphics, layout, and design elements, may be protected by applicable intellectual property laws.

Third-party product names, photographs, trademarks, and copyrighted materials remain the property of their respective owners.

Unauthorized reproduction or commercial use of protected materials is prohibited except where permitted by law or authorized by the rights holder.

6. Accuracy of Information

We make reasonable efforts to maintain accurate and current information on our website.

Product descriptions, availability, pricing, and other information may be updated when necessary.

If a material error affects a customer's order, we will provide appropriate notification and remedies in accordance with applicable law.

7. Customer Policies

Purchases made through tidovra.com are subject to our applicable policies, including:

• Terms of Service
• Privacy Policy
• Shipping Policy
• Return and Refund Policy

Nothing in these policies excludes or limits mandatory consumer protection rights.

8. Legal and Business Inquiries

For legal notices, business inquiries, customer complaints, or questions regarding website operation, please contact:

CLEANIC CLEANING EQUIPMENT LIMITED

Email: service@tidovra.com

Business Address:

RM 1205 12/F CHEUNG FUNG IND BLDG
23-39 PAK TIN PAR ST
TSUEN WAN NT
HONG KONG