About Us

Welcome to Tidovra

At Tidovra, we believe that a cleaner, more comfortable home starts with simple and practical everyday solutions.

Our mission is to make everyday home care easier by bringing together a thoughtfully selected collection of household cleaning tools and useful home care accessories.

From floor cleaning and dust removal to garment care and pet hair management, our products are selected to help customers handle common cleaning tasks with greater convenience.

Our Philosophy

Practicality First

We focus on cleaning tools and accessories that serve clear, everyday purposes. We believe household essentials should be easy to understand, convenient to use, and suitable for daily routines.

Thoughtfully Selected Products

Our collection includes a variety of home cleaning essentials chosen for their practical functions and relevance to everyday household needs.

We work with suppliers and fulfillment partners to make these products available to customers in our supported delivery regions.

Clear and Honest Shopping

We believe customers deserve understandable product information, transparent shipping expectations, accessible customer support, and clear return policies.

We aim to provide a straightforward online shopping experience, from browsing products to receiving an order.

Our Products

Tidovra offers a growing selection of household essentials, including:

• Floor cleaning tools and accessories
• Dust removal and surface cleaning products
• Garment and fabric care tools
• Pet hair removal accessories
• Everyday household cleaning essentials

Our goal is to help customers find practical tools for keeping their homes organized, clean, and comfortable.

Our Business

Tidovra is an online retail brand operated by CLEANIC CLEANING EQUIPMENT LIMITED, a Hong Kong-based company engaged in equipment and materials supplies.

CLEANIC CLEANING EQUIPMENT LIMITED is the legal operating entity responsible for retail transactions conducted through tidovra.com, including order fulfillment obligations and applicable after-sales responsibilities.

We may work with independent suppliers, warehouses, and logistics providers to support our online retail operations.

Customer Support

If you have questions about our products, an order, shipping, or returns, our customer support team is available to assist.

Email: service@tidovra.com

Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding U.S. federal holidays.

Business Information

Brand Name: Tidovra

Operating Company: CLEANIC CLEANING EQUIPMENT LIMITED

Business Registration Certificate No.: 08367135-000-04-26-3

Business Address:

RM 1205 12/F CHEUNG FUNG IND BLDG
23-39 PAK TIN PAR ST
TSUEN WAN NT
HONG KONG

Official Website: https://tidovra.com

Thank you for choosing Tidovra. We appreciate the opportunity to support your everyday home care needs.